Banco De Oro Phishing Scam Advisory

Dear ______,

There are scams recently circulating through email that attempts to lure bank clients into giving out their internet banking id, password, bank account no., credit card account no., and other confidential information.

These email scams, also known as “Phishing”, are attempts designed to obtain sensitive banking information and other personal data from unsuspecting clients, with the objective of perpetuating fraud or theft.

The email messages usually contain links that, when clicked, may lead you to what appears to be your bank’s internet banking login page/website. Some links may generate a pop-up window requesting clients to enter confidential personal and financial information.

To protect yourself against these email scams, we urge you to be alert to any type of communication that solicits information about your account. Please be reminded that:

· BDO will never contact clients by phone OR EMAILS to ask for confidential and sensitive information such as your internet banking Username and Password FOR EXAMPLE. Likewise, the Bank will never ask you to change your password through an email REQUEST. The Change of internet banking passwords should be done only after you have successfully logged on to the secure myBDO or FASTNet internet banking sites.

Please do not respond to emails requesting for the above information.

· Do not click on any link provided by such emails. Make sure that YOU, PERSONALLY, type the website address (or URL) in the address bar of the browser to get to your desired website.

You may contact us through http:// www.bdo.com.ph or bank with us through https:// www.mybdo.com.ph (for BDO and converted EPCI account holders) or through https:// www.fastnet.com.ph (for unconverted EPCI account holders).

· BDO’s myBDO Internet Banking and FASTNet official websites’ URL starts with — “https://” — the text “s” identifies the site to be a securely protected site. In contrast, “phished” websites are usually accessible with URLs starting with “http://” which are unsecured sites.

Make it a habit to check and view the “https://” in the URL whenever you access any internet banking website, to ensure that you are accessing a secure site.

· For further inquiries, or if you suspect that you have received a fraudulent email or phone call, please immediately call our BDO Customer Contact Center at any of the following numbers:

Tel. No. : 631-8000
1-800-10-6318000
(Int’l. Access Code) + 800-8-6318000

· Also, please promptly forward any suspecting emails you receive to tbgrms@bdo.com.ph for our investigation.

As a precautionary measure, we suggest that you change your internet banking Password immediately by logging on to https:// www.mybdo.com.ph (for BDO and converted EPCI account holders), or to https:// www.fastnet.com.ph (for unconverted EPCI account holders).

Remember that your best defense against fraud is to keep your personal and financial information confidential at all times.

Thank you for banking with BDO.

TOVI MENDOZA
Vice President
TBG-Retail Market Segment
BDO

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Comments

My name is Mrs. Maria Cristina Corpuz, a mother of three and i’m writting this letter to heartfully request the concern people ragarding a matter that involves your recruitment of employee system. I e-mailed your Human Resources Department and my husband gave them a call regarding a matter that one of your hired employee namely Ms. Phamela Pineda has issued a forged Document of Contract from her previous employer namely Royal Manchester Five Trading Corporation.This person, during her stay at Royal Manchester Five has elicit transactions amounting to hundreds and thousand of pesos and affecting numbers of families from different walks of life and in the later time we found out that this all nothing but a big scam and that the person above is involved about saome of the illegal transaction that she made.I am writting this letter because we have tried to contact and inform your HR Department and your Recruitment Dept about the forged documentation that the above person had submitted and for the families that he previously make promises that the elicited contracts that she made from me and other families will be given back. From my family alone she was able to take 260,000Php and she thought us not to contact your office about her present acceptance in your company. The people concerned especially from the Recruitment office made a joke and laugh at our request. They have no idea about the ordeals that my family had been undertaking at this time and they just continue the recruitment of Ms. Phamela Pineda inspite of all the request for investigation that we have requested. Is this the way your recruitment goes? Any person from such scam can easily walk at your door and be employed?This is a request of an ailing mother trying to support my 3 children and i have a hard time of doing this things because of my present health condition and all the retirement money that the person involved took from my family. I hope you will consider this letter for i have a hard time informing your HR and Recruitment Dept about this issues. I have high regards on your company and i will still continue to have an account in your bank. Please inform us about this ordeal because we dont have money to call your office and we’re presently living here in San Fernando, La Union.Thank you so much for hearing my request.

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